No Cover Image

Journal article 322 views

Lean transformation in the pure service environment: the case of the call service centre / Niall Piercy; Nick Rich; Nicholas Rich

International Journal of Operations & Production Management, Volume: 29, Issue: 1

Swansea University Authors: Niall, Piercy, Nicholas, Rich

Full text not available from this repository: check for access using links below.

Published in: International Journal of Operations & Production Management
ISSN: 0144-3577
Published: 2009
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa14709
Tags: Add Tag
No Tags, Be the first to tag this record!
College: School of Management
Issue: 1
End Page: 76