No Cover Image

Journal article 764 views 313 downloads

Predicting the “helpfulness” of online consumer reviews

Jyoti Prakash Singh, Seda Irani, Nripendra Rana Orcid Logo, Yogesh Dwivedi Orcid Logo, Sunil Saumya, Pradeep Kumar Roy

Journal of Business Research, Volume: 70, Pages: 346 - 355

Swansea University Authors: Nripendra Rana Orcid Logo, Yogesh Dwivedi Orcid Logo

  • Singhetal2016.pdf

    PDF | Accepted Manuscript

    Released under the terms of a Creative Commons Attribution Non-Commercial No Derivatives License (CC-BY-NC-ND).

    Download (424.2KB)
Published in: Journal of Business Research
ISSN: 01482963
Published: 2017
Online Access: Check full text

Tags: Add Tag
No Tags, Be the first to tag this record!
Keywords: Online user reviews; Helpfulness; Product features; Text mining; Product ranking
College: Faculty of Humanities and Social Sciences
Start Page: 346
End Page: 355