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Journal article 717 views 296 downloads

Predicting the “helpfulness” of online consumer reviews

Jyoti Prakash Singh, Seda Irani, Nripendra Rana Orcid Logo, Yogesh Dwivedi Orcid Logo, Sunil Saumya, Pradeep Kumar Roy

Journal of Business Research, Volume: 70, Pages: 346 - 355

Swansea University Authors: Nripendra Rana Orcid Logo, Yogesh Dwivedi Orcid Logo

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Published in: Journal of Business Research
ISSN: 01482963
Published: 2017
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa29584
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Keywords: Online user reviews; Helpfulness; Product features; Text mining; Product ranking
College: School of Management
Start Page: 346
End Page: 355