Journal article 1054 views 414 downloads
Predicting the “helpfulness” of online consumer reviews
Journal of Business Research, Volume: 70, Pages: 346 - 355
Swansea University Authors: Nripendra Rana , Yogesh Dwivedi
-
PDF | Accepted Manuscript
Released under the terms of a Creative Commons Attribution Non-Commercial No Derivatives License (CC-BY-NC-ND).
Download (424.2KB)
DOI (Published version): 10.1016/j.jbusres.2016.08.008
Abstract
Predicting the “helpfulness” of online consumer reviews
Published in: | Journal of Business Research |
---|---|
ISSN: | 01482963 |
Published: |
2017
|
Online Access: |
Check full text
|
URI: | https://cronfa.swan.ac.uk/Record/cronfa29584 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Keywords: |
Online user reviews; Helpfulness; Product features; Text mining; Product ranking |
---|---|
College: |
Faculty of Humanities and Social Sciences |
Start Page: |
346 |
End Page: |
355 |