Journal article 1069 views 423 downloads
Predicting the “helpfulness” of online consumer reviews
Jyoti Prakash Singh,
Seda Irani,
Nripendra Rana 
,
Yogesh Dwivedi ,
Sunil Saumya,
Pradeep Kumar Roy
,
Yogesh Dwivedi ,
Sunil Saumya,
Pradeep Kumar Roy
Journal of Business Research, Volume: 70, Pages: 346 - 355
Swansea University Authors:
Nripendra Rana , Yogesh Dwivedi
-
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DOI (Published version): 10.1016/j.jbusres.2016.08.008
Abstract
Predicting the “helpfulness” of online consumer reviews
| Published in: | Journal of Business Research |
|---|---|
| ISSN: | 01482963 |
| Published: |
2017
|
| Online Access: |
Check full text
|
| URI: | https://cronfa.swan.ac.uk/Record/cronfa29584 |
| Tags: |
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| Keywords: |
Online user reviews; Helpfulness; Product features; Text mining; Product ranking |
|---|---|
| College: |
Faculty of Humanities and Social Sciences |
| Start Page: |
346 |
| End Page: |
355 |