Journal article 1066 views 423 downloads
Predicting the “helpfulness” of online consumer reviews
Journal of Business Research, Volume: 70, Pages: 346 - 355
Swansea University Authors: Nripendra Rana , Yogesh Dwivedi
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DOI (Published version): 10.1016/j.jbusres.2016.08.008
Abstract
Predicting the “helpfulness” of online consumer reviews
Published in: | Journal of Business Research |
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ISSN: | 01482963 |
Published: |
2017
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Online Access: |
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URI: | https://cronfa.swan.ac.uk/Record/cronfa29584 |
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Keywords: |
Online user reviews; Helpfulness; Product features; Text mining; Product ranking |
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College: |
Faculty of Humanities and Social Sciences |
Start Page: |
346 |
End Page: |
355 |