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Gender, Age, and Frequency of Internet Use as Moderators of Citizens' Adoption of Electronic Government

Marc Clement

Twenty-second Americas Conference on Information Systems, San Diego 2016

Swansea University Author: Marc Clement

Abstract

This paper proposes a model of citizen acceptance of e-government systems by extending UTAUT with two additional constructs (Anxiety and Attitude), and includes three moderators; gender, age, and frequency of Internet use. The model was tested with primary data gathered within the context of use of...

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Published in: Twenty-second Americas Conference on Information Systems, San Diego 2016
ISBN: 978-0-9966831-2-8
Published: 22nd Americas Conference on Information Systems 2016
Online Access: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1057&context=amcis2016
URI: https://cronfa.swan.ac.uk/Record/cronfa31172
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first_indexed 2016-11-21T20:29:15Z
last_indexed 2018-02-09T05:17:49Z
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spelling 2017-01-19T11:57:12.5573064 v2 31172 2016-11-21 Gender, Age, and Frequency of Internet Use as Moderators of Citizens' Adoption of Electronic Government 00d270d085497f5ec1a366f25a730302 Marc Clement Marc Clement true false 2016-11-21 This paper proposes a model of citizen acceptance of e-government systems by extending UTAUT with two additional constructs (Anxiety and Attitude), and includes three moderators; gender, age, and frequency of Internet use. The model was tested with primary data gathered within the context of use of an e-government system in India. The model received good empirical support, explaining 53.7% of variance in citizen intention to make use of e-government systems. The paper contributes to e-government services research by highlighting key influencing factors (particularly the importance of attitude), identified a number of significant differences based on the use of the moderators, and identified a number of aspects appropriate for government attention and future work. Conference Paper/Proceeding/Abstract Twenty-second Americas Conference on Information Systems, San Diego 2016 22nd Americas Conference on Information Systems 978-0-9966831-2-8 31 12 2016 2016-12-31 http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1057&amp;context=amcis2016 AMSIS Conference 2016 COLLEGE NANME COLLEGE CODE Swansea University 2017-01-19T11:57:12.5573064 2016-11-21T16:48:04.9401653 Faculty of Medicine, Health and Life Sciences Swansea University Medical School - Medicine Marc Clement 1
title Gender, Age, and Frequency of Internet Use as Moderators of Citizens' Adoption of Electronic Government
spellingShingle Gender, Age, and Frequency of Internet Use as Moderators of Citizens' Adoption of Electronic Government
Marc Clement
title_short Gender, Age, and Frequency of Internet Use as Moderators of Citizens' Adoption of Electronic Government
title_full Gender, Age, and Frequency of Internet Use as Moderators of Citizens' Adoption of Electronic Government
title_fullStr Gender, Age, and Frequency of Internet Use as Moderators of Citizens' Adoption of Electronic Government
title_full_unstemmed Gender, Age, and Frequency of Internet Use as Moderators of Citizens' Adoption of Electronic Government
title_sort Gender, Age, and Frequency of Internet Use as Moderators of Citizens' Adoption of Electronic Government
author_id_str_mv 00d270d085497f5ec1a366f25a730302
author_id_fullname_str_mv 00d270d085497f5ec1a366f25a730302_***_Marc Clement
author Marc Clement
author2 Marc Clement
format Conference Paper/Proceeding/Abstract
container_title Twenty-second Americas Conference on Information Systems, San Diego 2016
publishDate 2016
institution Swansea University
isbn 978-0-9966831-2-8
publisher 22nd Americas Conference on Information Systems
college_str Faculty of Medicine, Health and Life Sciences
hierarchytype
hierarchy_top_id facultyofmedicinehealthandlifesciences
hierarchy_top_title Faculty of Medicine, Health and Life Sciences
hierarchy_parent_id facultyofmedicinehealthandlifesciences
hierarchy_parent_title Faculty of Medicine, Health and Life Sciences
department_str Swansea University Medical School - Medicine{{{_:::_}}}Faculty of Medicine, Health and Life Sciences{{{_:::_}}}Swansea University Medical School - Medicine
url http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1057&amp;context=amcis2016
document_store_str 0
active_str 0
description This paper proposes a model of citizen acceptance of e-government systems by extending UTAUT with two additional constructs (Anxiety and Attitude), and includes three moderators; gender, age, and frequency of Internet use. The model was tested with primary data gathered within the context of use of an e-government system in India. The model received good empirical support, explaining 53.7% of variance in citizen intention to make use of e-government systems. The paper contributes to e-government services research by highlighting key influencing factors (particularly the importance of attitude), identified a number of significant differences based on the use of the moderators, and identified a number of aspects appropriate for government attention and future work.
published_date 2016-12-31T03:38:03Z
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score 10.997956

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