No Cover Image

Journal article 437 views 475 downloads

Multichannel integration quality: A systematic review and agenda for future research

Tasnim M Taufique Hossain, Shahriar Akter, Uraiporn Kattiyapornpong, Yogesh Dwivedi Orcid Logo

Journal of Retailing and Consumer Services, Volume: 49, Pages: 154 - 163

Swansea University Author: Yogesh Dwivedi Orcid Logo

  • JRCS_Revised.pdf

    PDF | Accepted Manuscript

    Released under the terms of a Creative Commons Attribution Non-Commercial No Derivatives License (CC-BY-NC-ND).

    Download (852.01KB)
Published in: Journal of Retailing and Consumer Services
ISSN: 0969-6989
Published: Elsevier BV 2019
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa49763
Tags: Add Tag
No Tags, Be the first to tag this record!
Keywords: Multichannel integration quality; Cross-channel retailing; Service quality; Multichannel system; Thematic analysis
College: School of Management
Start Page: 154
End Page: 163