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Examining the effects of enterprise social media on operational and social performance during environmental disruption

Yogesh Dwivedi Orcid Logo, Mahmud A Shareef, Muhammad S Akram, Zeeshan A Bhatti, Nripendra P Rana

Technological Forecasting and Social Change, Volume: 175, Start page: 121364

Swansea University Author: Yogesh Dwivedi Orcid Logo

  • Accepted Manuscript under embargo until: 20th April 2023
Published in: Technological Forecasting and Social Change
ISSN: 0040-1625
Published: Elsevier BV 2022
Online Access: Check full text

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Keywords: Enterprise social media; Organisational agility; ESM infrastructure; Knowledge sharing; Decision-making effectiveness; Social and operational performance
College: Faculty of Humanities and Social Sciences
Start Page: 121364