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How to generate loyalty in mobile payment services? An integrative dual SEM-ANN analysis

Tri-Quan Dang, Garry Wei-Han Tan Orcid Logo, Eugene Cheng-Xi Aw Orcid Logo, Keng-Boon Ooi Orcid Logo, Bhimaraya Metri, Yogesh Dwivedi

International Journal of Bank Marketing, Volume: 41, Issue: 6, Pages: 1177 - 1206

Swansea University Author: Yogesh Dwivedi

Published in: International Journal of Bank Marketing
ISSN: 0265-2323
Published: Emerald 2023
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa62978
Keywords: Mobile payment, Mobile commerce, Cognitive drivers, Affective response, Loyalty, Vietnam, Gender, PLS-SEM
College: Faculty of Humanities and Social Sciences
Issue: 6
Start Page: 1177
End Page: 1206