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Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider

Yogesh Dwivedi Orcid Logo, Anastasia Papazafeiropoulou, Willem-Paul Brinkman, Banita Lal

Information Systems Frontiers, Volume: 12, Issue: 2, Pages: 207 - 217

Swansea University Author: Yogesh Dwivedi Orcid Logo

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Published in: Information Systems Frontiers
ISSN: 1387-3326 1572-9419
Published: Springer Science and Business Media LLC 2010
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College: Faculty of Humanities and Social Sciences
Issue: 2
Start Page: 207
End Page: 217