Journal article 144 views 85 downloads
Exploring relationships between service quality dimensions and customers satisfaction: empirical study in context to Indian logistics service providers
Anchal Gupta,
Rajesh Kumar Singh,
K. Mathiyazhagan 
,
Pradeep Kumar Suri,
Yogesh Dwivedi
,
Pradeep Kumar Suri,
Yogesh Dwivedi
The International Journal of Logistics Management
Swansea University Author:
Yogesh Dwivedi
-
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DOI (Published version): 10.1108/ijlm-02-2022-0084
Abstract
Exploring relationships between service quality dimensions and customers satisfaction: empirical study in context to Indian logistics service providers
| Published in: | The International Journal of Logistics Management |
|---|---|
| ISSN: | 0957-4093 |
| Published: |
Emerald
2022
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| Online Access: |
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| URI: | https://cronfa.swan.ac.uk/Record/cronfa60084 |
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| College: |
Faculty of Humanities and Social Sciences |
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