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Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider

Yogesh Dwivedi, Anastasia Papazafeiropoulou, Willem-Paul Brinkman, Banita Lal

Information Systems Frontiers, Volume: 12, Issue: 2, Pages: 207 - 217

Swansea University Author: Yogesh Dwivedi

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DOI (Published version): 10.1007/s10796-008-9074-7

Published in: Information Systems Frontiers
ISSN: 1387-3326 1572-9419
Published: Springer Science and Business Media LLC 2010
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URI: https://cronfa.swan.ac.uk/Record/cronfa12064
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spelling 2022-10-26T16:14:46.9540833 v2 12064 2012-07-14 Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider d154596e71b99ad1285563c8fdd373d7 Yogesh Dwivedi Yogesh Dwivedi true false 2012-07-14 Journal Article Information Systems Frontiers 12 2 207 217 Springer Science and Business Media LLC 1387-3326 1572-9419 1 4 2010 2010-04-01 10.1007/s10796-008-9074-7 COLLEGE NANME COLLEGE CODE Swansea University 2022-10-26T16:14:46.9540833 2012-07-14T01:50:48.5433430 Faculty of Humanities and Social Sciences School of Management - Business Management Yogesh Dwivedi 1 Anastasia Papazafeiropoulou 2 Willem-Paul Brinkman 3 Banita Lal 4
title Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider
spellingShingle Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider
Yogesh Dwivedi
title_short Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider
title_full Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider
title_fullStr Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider
title_full_unstemmed Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider
title_sort Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider
author_id_str_mv d154596e71b99ad1285563c8fdd373d7
author_id_fullname_str_mv d154596e71b99ad1285563c8fdd373d7_***_Yogesh Dwivedi
author Yogesh Dwivedi
author2 Yogesh Dwivedi
Anastasia Papazafeiropoulou
Willem-Paul Brinkman
Banita Lal
format Journal article
container_title Information Systems Frontiers
container_volume 12
container_issue 2
container_start_page 207
publishDate 2010
institution Swansea University
issn 1387-3326
1572-9419
doi_str_mv 10.1007/s10796-008-9074-7
publisher Springer Science and Business Media LLC
college_str Faculty of Humanities and Social Sciences
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hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
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published_date 2010-04-01T18:25:07Z
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