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Enjoyment and social influence: predicting mobile payment adoption

Nicole Koenig-Lewis, Morgan Marquet, Adrian Palmer, Anita Zhao Orcid Logo

The Service Industries Journal, Volume: 35, Issue: 10, Pages: 537 - 554

Swansea University Author: Anita Zhao Orcid Logo

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DOI (Published version): 10.1080/02642069.2015.1043278

Abstract

This paper focuses on mobile payment adoption among young French consumers. Our framework is developed upon Technology Acceptance Model and the Unified Theories of Acceptance and Use of technology; we have extended these frameworks by integrating perceived enjoyment, social influence, knowledge and...

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Published in: The Service Industries Journal
Published: 2015
Online Access: http://www.tandfonline.com/doi/abs/10.1080/02642069.2015.1043278
URI: https://cronfa.swan.ac.uk/Record/cronfa21365
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first_indexed 2015-05-15T02:02:52Z
last_indexed 2019-03-15T19:13:50Z
id cronfa21365
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spelling 2019-03-15T15:35:26.7440842 v2 21365 2015-05-13 Enjoyment and social influence: predicting mobile payment adoption ea60dfdee64a02b6d5536c75f2575a00 0000-0003-2957-8300 Anita Zhao Anita Zhao true false 2015-05-13 BBU This paper focuses on mobile payment adoption among young French consumers. Our framework is developed upon Technology Acceptance Model and the Unified Theories of Acceptance and Use of technology; we have extended these frameworks by integrating perceived enjoyment, social influence, knowledge and perceived risk. The extended model significantly improves previous models by explaining over 62% of intention to use. We advanced the theory by presenting that while perceived enjoyment had no direct impact on adotion intention, it has however a significant effect on perceived ease of use and usefulness. Further contribution is that both social influence and perceived enjoyment reduce perceived risk as predicted. Implications are provided to discuss how mobile payment adoption could be increased. [Paper published online 12/05/2015] Journal Article The Service Industries Journal 35 10 537 554 Mobile payment, technology adoption, enjoyment, social influence, perceived risk 12 5 2015 2015-05-12 10.1080/02642069.2015.1043278 http://www.tandfonline.com/doi/abs/10.1080/02642069.2015.1043278 COLLEGE NANME Business COLLEGE CODE BBU Swansea University 2019-03-15T15:35:26.7440842 2015-05-13T14:14:37.9471847 Faculty of Humanities and Social Sciences School of Management - Business Management Nicole Koenig-Lewis 1 Morgan Marquet 2 Adrian Palmer 3 Anita Zhao 0000-0003-2957-8300 4
title Enjoyment and social influence: predicting mobile payment adoption
spellingShingle Enjoyment and social influence: predicting mobile payment adoption
Anita Zhao
title_short Enjoyment and social influence: predicting mobile payment adoption
title_full Enjoyment and social influence: predicting mobile payment adoption
title_fullStr Enjoyment and social influence: predicting mobile payment adoption
title_full_unstemmed Enjoyment and social influence: predicting mobile payment adoption
title_sort Enjoyment and social influence: predicting mobile payment adoption
author_id_str_mv ea60dfdee64a02b6d5536c75f2575a00
author_id_fullname_str_mv ea60dfdee64a02b6d5536c75f2575a00_***_Anita Zhao
author Anita Zhao
author2 Nicole Koenig-Lewis
Morgan Marquet
Adrian Palmer
Anita Zhao
format Journal article
container_title The Service Industries Journal
container_volume 35
container_issue 10
container_start_page 537
publishDate 2015
institution Swansea University
doi_str_mv 10.1080/02642069.2015.1043278
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
url http://www.tandfonline.com/doi/abs/10.1080/02642069.2015.1043278
document_store_str 0
active_str 0
description This paper focuses on mobile payment adoption among young French consumers. Our framework is developed upon Technology Acceptance Model and the Unified Theories of Acceptance and Use of technology; we have extended these frameworks by integrating perceived enjoyment, social influence, knowledge and perceived risk. The extended model significantly improves previous models by explaining over 62% of intention to use. We advanced the theory by presenting that while perceived enjoyment had no direct impact on adotion intention, it has however a significant effect on perceived ease of use and usefulness. Further contribution is that both social influence and perceived enjoyment reduce perceived risk as predicted. Implications are provided to discuss how mobile payment adoption could be increased. [Paper published online 12/05/2015]
published_date 2015-05-12T03:25:19Z
_version_ 1763750885435899904
score 11.012678

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