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Conference Paper/Proceeding/Abstract 704 views 326 downloads

CUI@IUI: Theoretical and Methodological Challenges in Intelligent Conversational User Interface Interactions

Philip R Doyle, Daniel John Rough, Justin Edwards, Benjamin R. Cowan, Leigh Clark Orcid Logo, Martin Porcheron Orcid Logo, Stephan Schlögl, María Inés Torres, Cosmin Munteanu, Christine Murad, Jaisie Sin, Minha Lee, Matthew Peter Aylett, Heloisa Candello

26th International Conference on Intelligent User Interfaces, Pages: 12 - 14

Swansea University Authors: Leigh Clark Orcid Logo, Martin Porcheron Orcid Logo

DOI (Published version): 10.1145/3397482.3450706

Abstract

This workshop aims to bring together the Intelligent User Inter- face (IUI) and Conversational User Interface (CUI) communities to understand the theoretical and methodological challenges in designing, deploying and evaluating CUIs. CUIs have continued to prosper with the increased use and technolog...

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Published in: 26th International Conference on Intelligent User Interfaces
ISBN: 9781450380188
Published: New York, NY, USA ACM 2021
URI: https://cronfa.swan.ac.uk/Record/cronfa55356
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spelling 2021-04-28T13:13:23.0115115 v2 55356 2020-10-06 CUI@IUI: Theoretical and Methodological Challenges in Intelligent Conversational User Interface Interactions 004ef41b90854a57a498549a462f13a0 0000-0002-9237-1057 Leigh Clark Leigh Clark true false d9de398c04c0b443d547d455782d5de5 0000-0003-3814-7174 Martin Porcheron Martin Porcheron true false 2020-10-06 SCS This workshop aims to bring together the Intelligent User Inter- face (IUI) and Conversational User Interface (CUI) communities to understand the theoretical and methodological challenges in designing, deploying and evaluating CUIs. CUIs have continued to prosper with the increased use and technological developments in both text-based chatbots and speech-based systems. However, challenges remain in creating established theoretical and method- ological approaches for CUIs, and how these can be used with recent engineering advances. These include assessing the impact of inter- face design on user behaviours and perceptions, developing design guidelines, understanding the role of personalisation and issues of ethics and privacy. Our half-day multidisciplinary workshop brings together researchers and practitioners from the IUI and CUI communities in academia and industry. We aim to (1) identify and map out key focus areas and research challenges to address these critical theoretical and methodological gaps and (2) foster strong relationships between disciplines within and related to Artificial Intelligence (AI) and Human-Computer Interaction (HCI). Conference Paper/Proceeding/Abstract 26th International Conference on Intelligent User Interfaces 12 14 ACM New York, NY, USA 9781450380188 14 4 2021 2021-04-14 10.1145/3397482.3450706 COLLEGE NANME Computer Science COLLEGE CODE SCS Swansea University 2021-04-28T13:13:23.0115115 2020-10-06T16:32:52.4745126 Faculty of Science and Engineering School of Mathematics and Computer Science - Computer Science Philip R Doyle 1 Daniel John Rough 2 Justin Edwards 3 Benjamin R. Cowan 4 Leigh Clark 0000-0002-9237-1057 5 Martin Porcheron 0000-0003-3814-7174 6 Stephan Schlögl 7 María Inés Torres 8 Cosmin Munteanu 9 Christine Murad 10 Jaisie Sin 11 Minha Lee 12 Matthew Peter Aylett 13 Heloisa Candello 14 55356__18350__5b16160e44324164abdb0d0d1bc78cb8.pdf IUI_2021_Workshop_Proposal-3.pdf 2020-10-06T17:03:26.9280759 Output 353491 application/pdf Accepted Manuscript true false
title CUI@IUI: Theoretical and Methodological Challenges in Intelligent Conversational User Interface Interactions
spellingShingle CUI@IUI: Theoretical and Methodological Challenges in Intelligent Conversational User Interface Interactions
Leigh Clark
Martin Porcheron
title_short CUI@IUI: Theoretical and Methodological Challenges in Intelligent Conversational User Interface Interactions
title_full CUI@IUI: Theoretical and Methodological Challenges in Intelligent Conversational User Interface Interactions
title_fullStr CUI@IUI: Theoretical and Methodological Challenges in Intelligent Conversational User Interface Interactions
title_full_unstemmed CUI@IUI: Theoretical and Methodological Challenges in Intelligent Conversational User Interface Interactions
title_sort CUI@IUI: Theoretical and Methodological Challenges in Intelligent Conversational User Interface Interactions
author_id_str_mv 004ef41b90854a57a498549a462f13a0
d9de398c04c0b443d547d455782d5de5
author_id_fullname_str_mv 004ef41b90854a57a498549a462f13a0_***_Leigh Clark
d9de398c04c0b443d547d455782d5de5_***_Martin Porcheron
author Leigh Clark
Martin Porcheron
author2 Philip R Doyle
Daniel John Rough
Justin Edwards
Benjamin R. Cowan
Leigh Clark
Martin Porcheron
Stephan Schlögl
María Inés Torres
Cosmin Munteanu
Christine Murad
Jaisie Sin
Minha Lee
Matthew Peter Aylett
Heloisa Candello
format Conference Paper/Proceeding/Abstract
container_title 26th International Conference on Intelligent User Interfaces
container_start_page 12
publishDate 2021
institution Swansea University
isbn 9781450380188
doi_str_mv 10.1145/3397482.3450706
publisher ACM
college_str Faculty of Science and Engineering
hierarchytype
hierarchy_top_id facultyofscienceandengineering
hierarchy_top_title Faculty of Science and Engineering
hierarchy_parent_id facultyofscienceandengineering
hierarchy_parent_title Faculty of Science and Engineering
department_str School of Mathematics and Computer Science - Computer Science{{{_:::_}}}Faculty of Science and Engineering{{{_:::_}}}School of Mathematics and Computer Science - Computer Science
document_store_str 1
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description This workshop aims to bring together the Intelligent User Inter- face (IUI) and Conversational User Interface (CUI) communities to understand the theoretical and methodological challenges in designing, deploying and evaluating CUIs. CUIs have continued to prosper with the increased use and technological developments in both text-based chatbots and speech-based systems. However, challenges remain in creating established theoretical and method- ological approaches for CUIs, and how these can be used with recent engineering advances. These include assessing the impact of inter- face design on user behaviours and perceptions, developing design guidelines, understanding the role of personalisation and issues of ethics and privacy. Our half-day multidisciplinary workshop brings together researchers and practitioners from the IUI and CUI communities in academia and industry. We aim to (1) identify and map out key focus areas and research challenges to address these critical theoretical and methodological gaps and (2) foster strong relationships between disciplines within and related to Artificial Intelligence (AI) and Human-Computer Interaction (HCI).
published_date 2021-04-14T04:09:30Z
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score 10.997979

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