No Cover Image

Conference Paper/Proceeding/Abstract 30 views 5 downloads

CUI@CHI: Mapping Grand Challenges for the Conversational User Interface Community

Heloisa Candello, Cosmin Munteanu, Leigh Clark Orcid Logo, Jaisie Sin, María Inés Torres, Martin Porcheron Orcid Logo, Chelsea M. Myers, Benjamin Cowan, Joel Fischer, Stephan Schlögl, Christine Murad, Stuart Reeves

Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems

Swansea University Authors: Leigh Clark Orcid Logo, Martin Porcheron Orcid Logo

DOI (Published version): 10.1145/3334480.3375152

Abstract

The aim of this workshop is twofold. First, it aims to grow critical mass in Conversational User Interfaces (CUI) research by mapping the grand challenges in designing and researching these interactions. Second, this workshop is intended to further build the CUI community with these challenges in mi...

Full description

Published in: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems
Published: New York, NY, USA ACM 2020
Online Access: https://doi.org/10.1145/3334480.3375152
URI: https://cronfa.swan.ac.uk/Record/cronfa58511
Tags: Add Tag
No Tags, Be the first to tag this record!
Abstract: The aim of this workshop is twofold. First, it aims to grow critical mass in Conversational User Interfaces (CUI) research by mapping the grand challenges in designing and researching these interactions. Second, this workshop is intended to further build the CUI community with these challenges in mind, whilst also growing CUI research presence at CHI. In particular, the workshop will survey and map topics such as: interaction design for text and voice-based CUI; the interplay between engineering efforts such as in Natural language Processing (NLP) and the design of CUI; practical CUI applications (e.g. human-robot interaction, public spaces, hands-free and wearables); and social, contextual, and cultural aspects of CUI design (e.g. ethics, privacy, trust, information exploration, persuasion, well-being, or decision-making, marginalized users). By drawing from the diverse interdisciplinary expertise that defines CHI, we are proposing this workshop as a platform on which to build a community that is better equipped to tackle an emerging field that is rapidly-evolving, yet is under-studied—especially as the commercial advances seem to outpace the scholarly research in this space.
College: College of Science