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Conference Paper/Proceeding/Abstract 613 views 145 downloads

CUI@CHI: Mapping Grand Challenges for the Conversational User Interface Community

Heloisa Candello, Cosmin Munteanu, Leigh Clark Orcid Logo, Jaisie Sin, María Inés Torres, Martin Porcheron Orcid Logo, Chelsea M. Myers, Benjamin Cowan, Joel Fischer, Stephan Schlögl, Christine Murad, Stuart Reeves

Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems

Swansea University Authors: Leigh Clark Orcid Logo, Martin Porcheron Orcid Logo

DOI (Published version): 10.1145/3334480.3375152

Abstract

The aim of this workshop is twofold. First, it aims to grow critical mass in Conversational User Interfaces (CUI) research by mapping the grand challenges in designing and researching these interactions. Second, this workshop is intended to further build the CUI community with these challenges in mi...

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Published in: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems
Published: New York, NY, USA ACM 2020
Online Access: https://doi.org/10.1145/3334480.3375152
URI: https://cronfa.swan.ac.uk/Record/cronfa58511
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spelling 2021-12-31T10:51:58.2277428 v2 58511 2021-10-29 CUI@CHI: Mapping Grand Challenges for the Conversational User Interface Community 004ef41b90854a57a498549a462f13a0 0000-0002-9237-1057 Leigh Clark Leigh Clark true false d9de398c04c0b443d547d455782d5de5 0000-0003-3814-7174 Martin Porcheron Martin Porcheron true false 2021-10-29 SCS The aim of this workshop is twofold. First, it aims to grow critical mass in Conversational User Interfaces (CUI) research by mapping the grand challenges in designing and researching these interactions. Second, this workshop is intended to further build the CUI community with these challenges in mind, whilst also growing CUI research presence at CHI. In particular, the workshop will survey and map topics such as: interaction design for text and voice-based CUI; the interplay between engineering efforts such as in Natural language Processing (NLP) and the design of CUI; practical CUI applications (e.g. human-robot interaction, public spaces, hands-free and wearables); and social, contextual, and cultural aspects of CUI design (e.g. ethics, privacy, trust, information exploration, persuasion, well-being, or decision-making, marginalized users). By drawing from the diverse interdisciplinary expertise that defines CHI, we are proposing this workshop as a platform on which to build a community that is better equipped to tackle an emerging field that is rapidly-evolving, yet is under-studied—especially as the commercial advances seem to outpace the scholarly research in this space. Conference Paper/Proceeding/Abstract Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems ACM New York, NY, USA 25 4 2020 2020-04-25 10.1145/3334480.3375152 https://doi.org/10.1145/3334480.3375152 COLLEGE NANME Computer Science COLLEGE CODE SCS Swansea University 2021-12-31T10:51:58.2277428 2021-10-29T09:48:00.0146331 Faculty of Science and Engineering School of Mathematics and Computer Science - Computer Science Heloisa Candello 1 Cosmin Munteanu 2 Leigh Clark 0000-0002-9237-1057 3 Jaisie Sin 4 María Inés Torres 5 Martin Porcheron 0000-0003-3814-7174 6 Chelsea M. Myers 7 Benjamin Cowan 8 Joel Fischer 9 Stephan Schlögl 10 Christine Murad 11 Stuart Reeves 12 58511__21363__356cf44c00bf462d9d541c7c2391653c.pdf 2020 CUI-at-CHI.pdf 2021-10-29T09:51:32.4251877 Output 102374 application/pdf Accepted Manuscript true false
title CUI@CHI: Mapping Grand Challenges for the Conversational User Interface Community
spellingShingle CUI@CHI: Mapping Grand Challenges for the Conversational User Interface Community
Leigh Clark
Martin Porcheron
title_short CUI@CHI: Mapping Grand Challenges for the Conversational User Interface Community
title_full CUI@CHI: Mapping Grand Challenges for the Conversational User Interface Community
title_fullStr CUI@CHI: Mapping Grand Challenges for the Conversational User Interface Community
title_full_unstemmed CUI@CHI: Mapping Grand Challenges for the Conversational User Interface Community
title_sort CUI@CHI: Mapping Grand Challenges for the Conversational User Interface Community
author_id_str_mv 004ef41b90854a57a498549a462f13a0
d9de398c04c0b443d547d455782d5de5
author_id_fullname_str_mv 004ef41b90854a57a498549a462f13a0_***_Leigh Clark
d9de398c04c0b443d547d455782d5de5_***_Martin Porcheron
author Leigh Clark
Martin Porcheron
author2 Heloisa Candello
Cosmin Munteanu
Leigh Clark
Jaisie Sin
María Inés Torres
Martin Porcheron
Chelsea M. Myers
Benjamin Cowan
Joel Fischer
Stephan Schlögl
Christine Murad
Stuart Reeves
format Conference Paper/Proceeding/Abstract
container_title Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems
publishDate 2020
institution Swansea University
doi_str_mv 10.1145/3334480.3375152
publisher ACM
college_str Faculty of Science and Engineering
hierarchytype
hierarchy_top_id facultyofscienceandengineering
hierarchy_top_title Faculty of Science and Engineering
hierarchy_parent_id facultyofscienceandengineering
hierarchy_parent_title Faculty of Science and Engineering
department_str School of Mathematics and Computer Science - Computer Science{{{_:::_}}}Faculty of Science and Engineering{{{_:::_}}}School of Mathematics and Computer Science - Computer Science
url https://doi.org/10.1145/3334480.3375152
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description The aim of this workshop is twofold. First, it aims to grow critical mass in Conversational User Interfaces (CUI) research by mapping the grand challenges in designing and researching these interactions. Second, this workshop is intended to further build the CUI community with these challenges in mind, whilst also growing CUI research presence at CHI. In particular, the workshop will survey and map topics such as: interaction design for text and voice-based CUI; the interplay between engineering efforts such as in Natural language Processing (NLP) and the design of CUI; practical CUI applications (e.g. human-robot interaction, public spaces, hands-free and wearables); and social, contextual, and cultural aspects of CUI design (e.g. ethics, privacy, trust, information exploration, persuasion, well-being, or decision-making, marginalized users). By drawing from the diverse interdisciplinary expertise that defines CHI, we are proposing this workshop as a platform on which to build a community that is better equipped to tackle an emerging field that is rapidly-evolving, yet is under-studied—especially as the commercial advances seem to outpace the scholarly research in this space.
published_date 2020-04-25T04:15:05Z
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