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Social media analytics for end-users' expectation management in information systems development projects

Snehasish Banerjee, Jyoti Prakash Singh, Yogesh Dwivedi Orcid Logo, Nripendra P. Rana

Information Technology & People, Volume: 34, Issue: 6

Swansea University Author: Yogesh Dwivedi Orcid Logo

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Published in: Information Technology & People
ISSN: 0959-3845
Published: Emerald 2021
Online Access: Check full text

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Keywords: Social media analytics, Information systems development, Twitter, Sentiment analysis, Apple, Samsung
College: Faculty of Humanities and Social Sciences
Issue: 6