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Expectation-Reality Gap in Information Technology Discontinuance Intention

Anupama Prashar, Parul Gupta, Anand Jeyaraj, Yogesh Dwivedi Orcid Logo

Journal of Computer Information Systems, Volume: 63, Issue: 5, Pages: 1057 - 1069

Swansea University Author: Yogesh Dwivedi Orcid Logo

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Published in: Journal of Computer Information Systems
ISSN: 0887-4417 2380-2057
Published: Informa UK Limited 2023
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa61158
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Keywords: Expectation-reality gap; post-adoption disenchantment; discontinuous intention; post-adoption behavior; small & medium size enterprise (SMEs)
College: Faculty of Humanities and Social Sciences
Issue: 5
Start Page: 1057
End Page: 1069