Journal article 389 views 18 downloads
Expectation-Reality Gap in Information Technology Discontinuance Intention
Journal of Computer Information Systems, Volume: 63, Issue: 5, Pages: 1057 - 1069
Swansea University Author:
Yogesh Dwivedi
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DOI (Published version): 10.1080/08874417.2022.2123066
Abstract
Expectation-Reality Gap in Information Technology Discontinuance Intention
Published in: | Journal of Computer Information Systems |
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ISSN: | 0887-4417 2380-2057 |
Published: |
Informa UK Limited
2023
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Online Access: |
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URI: | https://cronfa.swan.ac.uk/Record/cronfa61158 |
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Keywords: |
Expectation-reality gap; post-adoption disenchantment; discontinuous intention; post-adoption behavior; small & medium size enterprise (SMEs) |
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College: |
Faculty of Humanities and Social Sciences |
Issue: |
5 |
Start Page: |
1057 |
End Page: |
1069 |