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Conference Paper/Proceeding/Abstract 856 views 273 downloads

Ethics of Conversational User Interfaces

Minha Lee, Jaisie Sin, Guy Laban, Matthias Kraus, Leigh Clark Orcid Logo, Martin Porcheron Orcid Logo, Benjamin R. Cowan, Asbjørn Følstad, Cosmin Munteanu, Heloisa Candello

CHI Conference on Human Factors in Computing Systems Extended Abstracts

Swansea University Authors: Leigh Clark Orcid Logo, Martin Porcheron Orcid Logo

DOI (Published version): 10.1145/3491101.3503699

Abstract

Building on the prior workshops on conversational user interfaces (CUIs) [2, 40], we tackle the topic of ethics of CUIs at CHI 2022. Though commercial CUI developments continue to rapidly advance, our scholarly dialogue on ethics of CUIs is underwhelming. The CUI community has implicitly been concer...

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Published in: CHI Conference on Human Factors in Computing Systems Extended Abstracts
ISBN: 978-1-4503-9156-6 978-1-4503-9156-6
Published: New York, NY, USA ACM 2022
URI: https://cronfa.swan.ac.uk/Record/cronfa59097
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spelling 2022-05-16T13:19:10.3843590 v2 59097 2022-01-06 Ethics of Conversational User Interfaces 004ef41b90854a57a498549a462f13a0 0000-0002-9237-1057 Leigh Clark Leigh Clark true false d9de398c04c0b443d547d455782d5de5 0000-0003-3814-7174 Martin Porcheron Martin Porcheron true false 2022-01-06 SCS Building on the prior workshops on conversational user interfaces (CUIs) [2, 40], we tackle the topic of ethics of CUIs at CHI 2022. Though commercial CUI developments continue to rapidly advance, our scholarly dialogue on ethics of CUIs is underwhelming. The CUI community has implicitly been concerned with ethics, yet making it central to the growing body of work thus far has not been adequately done. Since ethics is a far-reaching topic, perspectives from philosophy, design, and engineering domains are integral to our CUI research community. For instance, philosophical traditions, e.g., deontology or virtue ethics, can guide ethical concepts that are relevant for CUIs, e.g., autonomy or trust. The practice of design through approaches like value sensitive design can inform how CUIs should be developed. Ethics comes into play with technical contributions, e.g., privacy-preserving data sharing between conversational systems. By considering such multidisciplinary angles, we come to a special topic of interest that ties together philosophy, design, and engineering: conversational disclosure, e.g., sharing personal information, transparency, e.g., as how to transparently convey relevant information in a conversational manner, and vulnerability of diverse user groups that should be taken into consideration Conference Paper/Proceeding/Abstract CHI Conference on Human Factors in Computing Systems Extended Abstracts ACM New York, NY, USA 978-1-4503-9156-6 978-1-4503-9156-6 28 4 2022 2022-04-28 10.1145/3491101.3503699 COLLEGE NANME Computer Science COLLEGE CODE SCS Swansea University 2022-05-16T13:19:10.3843590 2022-01-06T10:52:24.3072754 Faculty of Science and Engineering School of Mathematics and Computer Science - Computer Science Minha Lee 1 Jaisie Sin 2 Guy Laban 3 Matthias Kraus 4 Leigh Clark 0000-0002-9237-1057 5 Martin Porcheron 0000-0003-3814-7174 6 Benjamin R. Cowan 7 Asbjørn Følstad 8 Cosmin Munteanu 9 Heloisa Candello 10 59097__22047__0ad9e5394daf43569ec4ff9a20b32ace.pdf 2022 Ethics of CUIs (CHI).pdf 2022-01-06T10:58:57.8316819 Output 578604 application/pdf Accepted Manuscript true false eng
title Ethics of Conversational User Interfaces
spellingShingle Ethics of Conversational User Interfaces
Leigh Clark
Martin Porcheron
title_short Ethics of Conversational User Interfaces
title_full Ethics of Conversational User Interfaces
title_fullStr Ethics of Conversational User Interfaces
title_full_unstemmed Ethics of Conversational User Interfaces
title_sort Ethics of Conversational User Interfaces
author_id_str_mv 004ef41b90854a57a498549a462f13a0
d9de398c04c0b443d547d455782d5de5
author_id_fullname_str_mv 004ef41b90854a57a498549a462f13a0_***_Leigh Clark
d9de398c04c0b443d547d455782d5de5_***_Martin Porcheron
author Leigh Clark
Martin Porcheron
author2 Minha Lee
Jaisie Sin
Guy Laban
Matthias Kraus
Leigh Clark
Martin Porcheron
Benjamin R. Cowan
Asbjørn Følstad
Cosmin Munteanu
Heloisa Candello
format Conference Paper/Proceeding/Abstract
container_title CHI Conference on Human Factors in Computing Systems Extended Abstracts
publishDate 2022
institution Swansea University
isbn 978-1-4503-9156-6
978-1-4503-9156-6
doi_str_mv 10.1145/3491101.3503699
publisher ACM
college_str Faculty of Science and Engineering
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hierarchy_top_id facultyofscienceandengineering
hierarchy_top_title Faculty of Science and Engineering
hierarchy_parent_id facultyofscienceandengineering
hierarchy_parent_title Faculty of Science and Engineering
department_str School of Mathematics and Computer Science - Computer Science{{{_:::_}}}Faculty of Science and Engineering{{{_:::_}}}School of Mathematics and Computer Science - Computer Science
document_store_str 1
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description Building on the prior workshops on conversational user interfaces (CUIs) [2, 40], we tackle the topic of ethics of CUIs at CHI 2022. Though commercial CUI developments continue to rapidly advance, our scholarly dialogue on ethics of CUIs is underwhelming. The CUI community has implicitly been concerned with ethics, yet making it central to the growing body of work thus far has not been adequately done. Since ethics is a far-reaching topic, perspectives from philosophy, design, and engineering domains are integral to our CUI research community. For instance, philosophical traditions, e.g., deontology or virtue ethics, can guide ethical concepts that are relevant for CUIs, e.g., autonomy or trust. The practice of design through approaches like value sensitive design can inform how CUIs should be developed. Ethics comes into play with technical contributions, e.g., privacy-preserving data sharing between conversational systems. By considering such multidisciplinary angles, we come to a special topic of interest that ties together philosophy, design, and engineering: conversational disclosure, e.g., sharing personal information, transparency, e.g., as how to transparently convey relevant information in a conversational manner, and vulnerability of diverse user groups that should be taken into consideration
published_date 2022-04-28T04:16:08Z
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score 11.036706

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