Conference Paper/Proceeding/Abstract 847 views 264 downloads
Ethics of Conversational User Interfaces
Minha Lee,
Jaisie Sin,
Guy Laban,
Matthias Kraus,
Leigh Clark ,
Martin Porcheron ,
Benjamin R. Cowan,
Asbjørn Følstad,
Cosmin Munteanu,
Heloisa Candello
CHI Conference on Human Factors in Computing Systems Extended Abstracts
Swansea University Authors: Leigh Clark , Martin Porcheron
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DOI (Published version): 10.1145/3491101.3503699
Abstract
Building on the prior workshops on conversational user interfaces (CUIs) [2, 40], we tackle the topic of ethics of CUIs at CHI 2022. Though commercial CUI developments continue to rapidly advance, our scholarly dialogue on ethics of CUIs is underwhelming. The CUI community has implicitly been concer...
Published in: | CHI Conference on Human Factors in Computing Systems Extended Abstracts |
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ISBN: | 978-1-4503-9156-6 978-1-4503-9156-6 |
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New York, NY, USA
ACM
2022
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URI: | https://cronfa.swan.ac.uk/Record/cronfa59097 |
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2022-05-16T13:19:10.3843590 v2 59097 2022-01-06 Ethics of Conversational User Interfaces 004ef41b90854a57a498549a462f13a0 0000-0002-9237-1057 Leigh Clark Leigh Clark true false d9de398c04c0b443d547d455782d5de5 0000-0003-3814-7174 Martin Porcheron Martin Porcheron true false 2022-01-06 SCS Building on the prior workshops on conversational user interfaces (CUIs) [2, 40], we tackle the topic of ethics of CUIs at CHI 2022. Though commercial CUI developments continue to rapidly advance, our scholarly dialogue on ethics of CUIs is underwhelming. The CUI community has implicitly been concerned with ethics, yet making it central to the growing body of work thus far has not been adequately done. Since ethics is a far-reaching topic, perspectives from philosophy, design, and engineering domains are integral to our CUI research community. For instance, philosophical traditions, e.g., deontology or virtue ethics, can guide ethical concepts that are relevant for CUIs, e.g., autonomy or trust. The practice of design through approaches like value sensitive design can inform how CUIs should be developed. Ethics comes into play with technical contributions, e.g., privacy-preserving data sharing between conversational systems. By considering such multidisciplinary angles, we come to a special topic of interest that ties together philosophy, design, and engineering: conversational disclosure, e.g., sharing personal information, transparency, e.g., as how to transparently convey relevant information in a conversational manner, and vulnerability of diverse user groups that should be taken into consideration Conference Paper/Proceeding/Abstract CHI Conference on Human Factors in Computing Systems Extended Abstracts ACM New York, NY, USA 978-1-4503-9156-6 978-1-4503-9156-6 28 4 2022 2022-04-28 10.1145/3491101.3503699 COLLEGE NANME Computer Science COLLEGE CODE SCS Swansea University 2022-05-16T13:19:10.3843590 2022-01-06T10:52:24.3072754 Faculty of Science and Engineering School of Mathematics and Computer Science - Computer Science Minha Lee 1 Jaisie Sin 2 Guy Laban 3 Matthias Kraus 4 Leigh Clark 0000-0002-9237-1057 5 Martin Porcheron 0000-0003-3814-7174 6 Benjamin R. Cowan 7 Asbjørn Følstad 8 Cosmin Munteanu 9 Heloisa Candello 10 59097__22047__0ad9e5394daf43569ec4ff9a20b32ace.pdf 2022 Ethics of CUIs (CHI).pdf 2022-01-06T10:58:57.8316819 Output 578604 application/pdf Accepted Manuscript true false eng |
title |
Ethics of Conversational User Interfaces |
spellingShingle |
Ethics of Conversational User Interfaces Leigh Clark Martin Porcheron |
title_short |
Ethics of Conversational User Interfaces |
title_full |
Ethics of Conversational User Interfaces |
title_fullStr |
Ethics of Conversational User Interfaces |
title_full_unstemmed |
Ethics of Conversational User Interfaces |
title_sort |
Ethics of Conversational User Interfaces |
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004ef41b90854a57a498549a462f13a0_***_Leigh Clark d9de398c04c0b443d547d455782d5de5_***_Martin Porcheron |
author |
Leigh Clark Martin Porcheron |
author2 |
Minha Lee Jaisie Sin Guy Laban Matthias Kraus Leigh Clark Martin Porcheron Benjamin R. Cowan Asbjørn Følstad Cosmin Munteanu Heloisa Candello |
format |
Conference Paper/Proceeding/Abstract |
container_title |
CHI Conference on Human Factors in Computing Systems Extended Abstracts |
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Swansea University |
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10.1145/3491101.3503699 |
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ACM |
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Faculty of Science and Engineering |
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Building on the prior workshops on conversational user interfaces (CUIs) [2, 40], we tackle the topic of ethics of CUIs at CHI 2022. Though commercial CUI developments continue to rapidly advance, our scholarly dialogue on ethics of CUIs is underwhelming. The CUI community has implicitly been concerned with ethics, yet making it central to the growing body of work thus far has not been adequately done. Since ethics is a far-reaching topic, perspectives from philosophy, design, and engineering domains are integral to our CUI research community. For instance, philosophical traditions, e.g., deontology or virtue ethics, can guide ethical concepts that are relevant for CUIs, e.g., autonomy or trust. The practice of design through approaches like value sensitive design can inform how CUIs should be developed. Ethics comes into play with technical contributions, e.g., privacy-preserving data sharing between conversational systems. By considering such multidisciplinary angles, we come to a special topic of interest that ties together philosophy, design, and engineering: conversational disclosure, e.g., sharing personal information, transparency, e.g., as how to transparently convey relevant information in a conversational manner, and vulnerability of diverse user groups that should be taken into consideration |
published_date |
2022-04-28T04:16:08Z |
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11.030209 |