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Online service failure and propensity to suspend offline consumption

Niall Piercy, Chris Archer-Brown

The Service Industries Journal, Volume: 34, Issue: 8, Pages: 659 - 676

Swansea University Author: Niall Piercy

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DOI (Published version): 10.1080/02642069.2014.886192

Published in: The Service Industries Journal
Published: 2014
URI: https://cronfa.swan.ac.uk/Record/cronfa21810
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first_indexed 2015-05-29T02:08:40Z
last_indexed 2018-02-09T04:59:41Z
id cronfa21810
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spelling 2015-05-28T15:39:59.8034185 v2 21810 2015-05-28 Online service failure and propensity to suspend offline consumption 3e89576c562bb25d8dfb59c29514c2d2 Niall Piercy Niall Piercy true false 2015-05-28 Journal Article The Service Industries Journal 34 8 659 676 31 12 2014 2014-12-31 10.1080/02642069.2014.886192 COLLEGE NANME COLLEGE CODE Swansea University 2015-05-28T15:39:59.8034185 2015-05-28T15:39:52.0814185 Faculty of Humanities and Social Sciences School of Management - Accounting and Finance Niall Piercy 1 Chris Archer-Brown 2
title Online service failure and propensity to suspend offline consumption
spellingShingle Online service failure and propensity to suspend offline consumption
Niall Piercy
title_short Online service failure and propensity to suspend offline consumption
title_full Online service failure and propensity to suspend offline consumption
title_fullStr Online service failure and propensity to suspend offline consumption
title_full_unstemmed Online service failure and propensity to suspend offline consumption
title_sort Online service failure and propensity to suspend offline consumption
author_id_str_mv 3e89576c562bb25d8dfb59c29514c2d2
author_id_fullname_str_mv 3e89576c562bb25d8dfb59c29514c2d2_***_Niall Piercy
author Niall Piercy
author2 Niall Piercy
Chris Archer-Brown
format Journal article
container_title The Service Industries Journal
container_volume 34
container_issue 8
container_start_page 659
publishDate 2014
institution Swansea University
doi_str_mv 10.1080/02642069.2014.886192
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Accounting and Finance{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Accounting and Finance
document_store_str 0
active_str 0
published_date 2014-12-31T03:25:56Z
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score 11.0128355

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