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Conference Paper/Proceeding/Abstract 81 views 28 downloads

What’s in a name and does CUI matter? / Martin Porcheron

CUI 2021 - 3rd Conference on Conversational User Interfaces

Swansea University Author: Martin Porcheron

DOI (Published version): 10.1145/3469595.3469619

Abstract

In this paper, I provide some thoughts on the moniker that adorns our conference and technology: CUI. The name has proven to be problematic, as evidenced through many provocation papers in prior CUI conferences. The name presents a mismatch or a promise that is not necessarily fulfilled by the techn...

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Published in: CUI 2021 - 3rd Conference on Conversational User Interfaces
ISBN: 978-1-4503-8998-3
Published: New York, NY, USA ACM 2021
URI: https://cronfa.swan.ac.uk/Record/cronfa57056
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Abstract: In this paper, I provide some thoughts on the moniker that adorns our conference and technology: CUI. The name has proven to be problematic, as evidenced through many provocation papers in prior CUI conferences. The name presents a mismatch or a promise that is not necessarily fulfilled by the technology. But what of this? The name serves us well as a provocation itself, to think and reflect. However, we must still be cautious: to learn from the past, pre-occupying ourselves with metaphor risks a poor user experience.
Keywords: conversational user interfaces, voice interfaces, speech interfaces, chatbots
College: College of Science