What Do We Know About Customer Churn Behaviour in the Telecommunication Industry? A Bibliometric Analysis of Research Trends, 1985–2019
| Date first appeared online | 04/12/2021 |
| DOI | 10.1177/23197145211062687 |
| Authors | Bhattacharyya J. |
| Journal Name | FIIB Business Review |
| Volume | 11 |