Journal article 46 views
What Do We Know About Customer Churn Behaviour in the Telecommunication Industry? A Bibliometric Analysis of Research Trends, 1985–2019
FIIB Business Review, Volume: 11, Issue: 3, Pages: 280 - 302
Swansea University Author:
Jishnu Bhattacharyya
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DOI (Published version): 10.1177/23197145211062687
Abstract
What Do We Know About Customer Churn Behaviour in the Telecommunication Industry? A Bibliometric Analysis of Research Trends, 1985–2019
Published in: | FIIB Business Review |
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ISSN: | 2319-7145 2455-2658 |
Published: |
SAGE Publications
2022
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URI: | https://cronfa.swan.ac.uk/Record/cronfa67300 |
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v2 67300 2024-08-02 What Do We Know About Customer Churn Behaviour in the Telecommunication Industry? A Bibliometric Analysis of Research Trends, 1985–2019 2ec4d858ecc8857b7ceac5c14d74cc6d 0000-0002-2691-6629 Jishnu Bhattacharyya Jishnu Bhattacharyya true false 2024-08-02 CBAE Journal Article FIIB Business Review 11 3 280 302 SAGE Publications 2319-7145 2455-2658 Telecommunication; customer churn; switching behaviour; bibliometric analysis; systematic review 1 9 2022 2022-09-01 10.1177/23197145211062687 COLLEGE NANME Management School COLLEGE CODE CBAE Swansea University 2024-08-19T15:45:44.8270639 2024-08-02T14:39:16.2645435 Faculty of Humanities and Social Sciences School of Management - Business Management Jishnu Bhattacharyya 0000-0002-2691-6629 1 Manoj Kumar Dash 2 |
title |
What Do We Know About Customer Churn Behaviour in the Telecommunication Industry? A Bibliometric Analysis of Research Trends, 1985–2019 |
spellingShingle |
What Do We Know About Customer Churn Behaviour in the Telecommunication Industry? A Bibliometric Analysis of Research Trends, 1985–2019 Jishnu Bhattacharyya |
title_short |
What Do We Know About Customer Churn Behaviour in the Telecommunication Industry? A Bibliometric Analysis of Research Trends, 1985–2019 |
title_full |
What Do We Know About Customer Churn Behaviour in the Telecommunication Industry? A Bibliometric Analysis of Research Trends, 1985–2019 |
title_fullStr |
What Do We Know About Customer Churn Behaviour in the Telecommunication Industry? A Bibliometric Analysis of Research Trends, 1985–2019 |
title_full_unstemmed |
What Do We Know About Customer Churn Behaviour in the Telecommunication Industry? A Bibliometric Analysis of Research Trends, 1985–2019 |
title_sort |
What Do We Know About Customer Churn Behaviour in the Telecommunication Industry? A Bibliometric Analysis of Research Trends, 1985–2019 |
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2ec4d858ecc8857b7ceac5c14d74cc6d |
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2ec4d858ecc8857b7ceac5c14d74cc6d_***_Jishnu Bhattacharyya |
author |
Jishnu Bhattacharyya |
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Jishnu Bhattacharyya Manoj Kumar Dash |
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FIIB Business Review |
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Swansea University |
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2319-7145 2455-2658 |
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10.1177/23197145211062687 |
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SAGE Publications |
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Faculty of Humanities and Social Sciences |
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Faculty of Humanities and Social Sciences |
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Faculty of Humanities and Social Sciences |
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School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management |
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2022-09-01T15:45:43Z |
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