Journal article 42 views
Investigation of customer churn insights and intelligence from social media: a netnographic research
Online Information Review, Volume: 45, Issue: 1, Pages: 174 - 206
Swansea University Author:
Jishnu Bhattacharyya
Full text not available from this repository: check for access using links below.
DOI (Published version): 10.1108/oir-02-2020-0048
Abstract
Investigation of customer churn insights and intelligence from social media: a netnographic research
Published in: | Online Information Review |
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ISSN: | 1468-4527 |
Published: |
Emerald
2021
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Online Access: |
Check full text
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URI: | https://cronfa.swan.ac.uk/Record/cronfa67302 |
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College: |
Faculty of Humanities and Social Sciences |
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Issue: |
1 |
Start Page: |
174 |
End Page: |
206 |