No Cover Image

Journal article 427 views 59 downloads

Perceived helpfulness of eWOM: Emotions, fairness and rationality

Elvira Ismagilova, Yogesh Dwivedi Orcid Logo, Emma Slade Orcid Logo

Journal of Retailing and Consumer Services, Volume: 53, Start page: 101748

Swansea University Author: Yogesh Dwivedi Orcid Logo

  • JRCSSI-PerceivedhelpfulnessofeWOMemotionsfairnessandrationality(2).pdf

    PDF | Accepted Manuscript

    Released under the terms of a Creative Commons Attribution Non-Commercial No Derivatives License (CC-BY-NC-ND).

    Download (447.28KB)
Published in: Journal of Retailing and Consumer Services
ISSN: 0969-6989
Published: Elsevier BV 2020
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa48883
Tags: Add Tag
No Tags, Be the first to tag this record!
first_indexed 2019-02-18T20:07:05Z
last_indexed 2020-06-16T19:01:27Z
id cronfa48883
recordtype SURis
fullrecord <?xml version="1.0" encoding="utf-8"?><rfc1807 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><bib-version>v2</bib-version><id>48883</id><entry>2019-02-18</entry><title>Perceived helpfulness of eWOM: Emotions, fairness and rationality</title><swanseaauthors><author><sid>d154596e71b99ad1285563c8fdd373d7</sid><ORCID>0000-0002-5547-9990</ORCID><firstname>Yogesh</firstname><surname>Dwivedi</surname><name>Yogesh Dwivedi</name><active>true</active><ethesisStudent>false</ethesisStudent></author></swanseaauthors><date>2019-02-18</date><deptcode>BBU</deptcode><abstract/><type>Journal Article</type><journal>Journal of Retailing and Consumer Services</journal><volume>53</volume><journalNumber/><paginationStart>101748</paginationStart><paginationEnd/><publisher>Elsevier BV</publisher><placeOfPublication/><isbnPrint/><isbnElectronic/><issnPrint>0969-6989</issnPrint><issnElectronic/><keywords>Online review; Helpfulness; Negative emotions</keywords><publishedDay>1</publishedDay><publishedMonth>3</publishedMonth><publishedYear>2020</publishedYear><publishedDate>2020-03-01</publishedDate><doi>10.1016/j.jretconser.2019.02.002</doi><url/><notes/><college>COLLEGE NANME</college><department>Business</department><CollegeCode>COLLEGE CODE</CollegeCode><DepartmentCode>BBU</DepartmentCode><institution>Swansea University</institution><apcterm/><funders/><projectreference/><lastEdited>2022-10-26T11:51:53.9935922</lastEdited><Created>2019-02-18T14:14:07.5784408</Created><path><level id="1">School of Management</level><level id="2">Business</level></path><authors><author><firstname>Elvira</firstname><surname>Ismagilova</surname><order>1</order></author><author><firstname>Yogesh</firstname><surname>Dwivedi</surname><orcid>0000-0002-5547-9990</orcid><order>2</order></author><author><firstname>Emma</firstname><surname>Slade</surname><orcid>0000-0001-7648-6383</orcid><order>3</order></author></authors><documents><document><filename>0048883-18022019142352.pdf</filename><originalFilename>JRCSSI-PerceivedhelpfulnessofeWOMemotionsfairnessandrationality(2).pdf</originalFilename><uploaded>2019-02-18T14:23:52.1570000</uploaded><type>Output</type><contentLength>441424</contentLength><contentType>application/pdf</contentType><version>Accepted Manuscript</version><cronfaStatus>true</cronfaStatus><embargoDate>2020-08-15T00:00:00.0000000</embargoDate><documentNotes>Released under the terms of a Creative Commons Attribution Non-Commercial No Derivatives License (CC-BY-NC-ND).</documentNotes><copyrightCorrect>true</copyrightCorrect><language>eng</language></document></documents><OutputDurs/></rfc1807>
spelling v2 48883 2019-02-18 Perceived helpfulness of eWOM: Emotions, fairness and rationality d154596e71b99ad1285563c8fdd373d7 0000-0002-5547-9990 Yogesh Dwivedi Yogesh Dwivedi true false 2019-02-18 BBU Journal Article Journal of Retailing and Consumer Services 53 101748 Elsevier BV 0969-6989 Online review; Helpfulness; Negative emotions 1 3 2020 2020-03-01 10.1016/j.jretconser.2019.02.002 COLLEGE NANME Business COLLEGE CODE BBU Swansea University 2022-10-26T11:51:53.9935922 2019-02-18T14:14:07.5784408 School of Management Business Elvira Ismagilova 1 Yogesh Dwivedi 0000-0002-5547-9990 2 Emma Slade 0000-0001-7648-6383 3 0048883-18022019142352.pdf JRCSSI-PerceivedhelpfulnessofeWOMemotionsfairnessandrationality(2).pdf 2019-02-18T14:23:52.1570000 Output 441424 application/pdf Accepted Manuscript true 2020-08-15T00:00:00.0000000 Released under the terms of a Creative Commons Attribution Non-Commercial No Derivatives License (CC-BY-NC-ND). true eng
title Perceived helpfulness of eWOM: Emotions, fairness and rationality
spellingShingle Perceived helpfulness of eWOM: Emotions, fairness and rationality
Yogesh Dwivedi
title_short Perceived helpfulness of eWOM: Emotions, fairness and rationality
title_full Perceived helpfulness of eWOM: Emotions, fairness and rationality
title_fullStr Perceived helpfulness of eWOM: Emotions, fairness and rationality
title_full_unstemmed Perceived helpfulness of eWOM: Emotions, fairness and rationality
title_sort Perceived helpfulness of eWOM: Emotions, fairness and rationality
author_id_str_mv d154596e71b99ad1285563c8fdd373d7
author_id_fullname_str_mv d154596e71b99ad1285563c8fdd373d7_***_Yogesh Dwivedi
author Yogesh Dwivedi
author2 Elvira Ismagilova
Yogesh Dwivedi
Emma Slade
format Journal article
container_title Journal of Retailing and Consumer Services
container_volume 53
container_start_page 101748
publishDate 2020
institution Swansea University
issn 0969-6989
doi_str_mv 10.1016/j.jretconser.2019.02.002
publisher Elsevier BV
college_str School of Management
hierarchytype
hierarchy_top_id schoolofmanagement
hierarchy_top_title School of Management
hierarchy_parent_id schoolofmanagement
hierarchy_parent_title School of Management
department_str Business{{{_:::_}}}School of Management{{{_:::_}}}Business
document_store_str 1
active_str 0
published_date 2020-03-01T11:51:52Z
_version_ 1747747091589890048
score 10.917563