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E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions

Ahmad Samed Al-Adwan Orcid Logo, Mutaz M. Al-Debei Orcid Logo, Yogesh Dwivedi Orcid Logo

Technology in Society, Volume: 71, Start page: 102083

Swansea University Author: Yogesh Dwivedi Orcid Logo

  • Accepted Manuscript under embargo until: 17th August 2024
Published in: Technology in Society
ISSN: 0160-791X
Published: Elsevier BV 2022
Online Access: Check full text

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Keywords: e-commerce; Online shopping; Uncertainty avoidance; Cash on delivery; Return policy leniency; WOM; Trust; Satisfaction; Repurchase intention
College: Faculty of Humanities and Social Sciences
Start Page: 102083