Conference Paper/Proceeding/Abstract 32 views
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique
The 18th Consortium of Students in Management Research (COSMAR-2018), Pages: 191 - 194
Swansea University Author:
Jishnu Bhattacharyya
Abstract
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique
Published in: | The 18th Consortium of Students in Management Research (COSMAR-2018) |
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Published: |
Bangalore, India
2018
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URI: | https://cronfa.swan.ac.uk/Record/cronfa67428 |
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title |
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique |
spellingShingle |
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique Jishnu Bhattacharyya |
title_short |
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique |
title_full |
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique |
title_fullStr |
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique |
title_full_unstemmed |
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique |
title_sort |
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique |
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2ec4d858ecc8857b7ceac5c14d74cc6d |
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Jishnu Bhattacharyya |
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Jishnu Bhattacharyya Manoj Kumar Dash |
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Conference Paper/Proceeding/Abstract |
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The 18th Consortium of Students in Management Research (COSMAR-2018) |
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Swansea University |
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